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This AutoBackup Privacy Statement ("Privacy Statement") describes how Autoback and its partners and/or affiliates (together, "Autobackup" or "we") collect and process information about (“you” or “client” or “customer”).
This privacy statement describes how AUTOBACKUP collects, manages and uses the personal Define Personal data - any information that can be used to directly or indirectly identify an individual, and may include your name, address, email address, phone number, contact preferences, electronic identifiers, IP address and other.data you provide on our website and/or service portal : autobackup.io, console.autobackup.io It also explains the choice available to you regarding our use of your personal information and how you can access and update this information.
We collect the following information from you:
Data fuels every passing minute in business, and we’re well aware of the potential risks and damages. Data loss due to accidental deletion, cyber-attacks, malware issues, and hardware damages results in adverse outcomes. Our mission is to safeguard the data for its entire lifespan, from the creation and utilization to the accidental or eventual deletion.
AutoBackup does not require special categories of personal data (also known as "sensitive personal data or Information"), as defined by the General Data Protection Regulation (GDPR), to provide the Services. Autobackup do not collect sensitive personal data from you through the Services or otherwise. Unless Autobackup specifically asks it, please do not provide any sensitive personal data to Autobackup. If you choose to provide Autobackup with unsolicited sensitive personal data, Autobackup will process it only as needed to establish, exercise or defend legal claims. In the rare situations in which Autobackup does seek to collect sensitive personal data, Autobackup will do so then it will ask for your consent and/or accordance with data protection laws.
When you opt for the Services, we collect information about how you use service features and which features you are using, Information about the computer, tablet or mobile telephone ("Device") that you use to access the Services (collectively, "Usage Data"). Usage Data is personal data under certain privacy laws.
We will use the email address you used to register on our website to send the newsletters to you. You may choose to stop receiving those newsletters or marketing emails by following the unsubscribe instructions included in these emails or select the disable option under “Join our mailing list” option from the account, accessing the email preferences in your account settings page. You can also contact us at support@autobackup.io for the same.
We may provide your personal information to companies that help us to provide services with our business-related activities such as processing your order or offering customer service and support (such as utilizing our 'Live Chat', ‘Ticket support’ features, CRM software). These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information:
We share information with our vendors and service providers including service delivery, service management and Service support, marketing and security testing service providers. Autobackup will ensure that any vendor with which we share personal data agrees to protect it as per there privacy policy.
Autobackup and/or its partner and/or affiliates may use third party service and/or server and/or other equipment to provide services that are located in countries where litigants, law enforcement, courts, and other agencies of the government may have rights to access the personal data stored in there jurisdictions on certain terms and conditions provided by there law, Autobackup reserves the right to disclose personal data to any competent law enforcement body, regulatory, government agency, court or other third parties when we believe disclosure is required. Autobackup also may provide access to your personal data to government authorities if Autobackup suspects or believes that your data contains child pornography or other prohibited content or data or that the data is used for illegal purposes. When reasonably possible, Autobackup will provide notice of any required or requested disclosure and reasonably cooperate to limit such disclosure to the extent allowed by law.
Technologies such as cookies, beacons, tags are used by AutoBackup and our partners, affiliates, or analytics, to analyze trends, administering the site, tracking users' activity around the site and to gather geographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Cookies are encrypted small text files, Also known as browser cookies or tracking cookies, stored in browser directories on system hard disk. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the "lifetime" of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. They are used by Autobackup to help users navigate on websites efficiently and perform certain functions.
Cookies set by Autobackup are called "first party cookies". Cookies set by other parties are called "third-party cookies". Third-party cookies enable Autobackup to provide third-party features or functionality on or through the website (such as interactive content and analytics). Third-party cookies recognize your browser when it visits the Services and also when it visits certain other websites and services.
Cookies can be categorized as "session" cookies or "persistent" cookies. Session cookies are deleted when your web browser is closed. For example, a session cookie tracks how you navigate through the Services so that you do not need to re-enter the same information during the same visit to the Services. Persistent cookies store your preferences and other information for your current and future visits – they are still stored in your browser when you reopen your browser. For example, we may use persistent cookies to record your choice of language and country location.
Autobackup also uses other types of data collection technology, such as web beacons (also called a pixel tag). A web beacon is a piece of computer code that enables us to monitor user activity and website traffic.
Users can manage the use of cookies at the browser level. Most browsers allow viewing, managing, deleting or blocking cookies. Please be aware that if you delete or block cookies directly in your browser then some functionality may no longer be available as well as some of your preferences can be lost or your ability to use some features or areas of our site may be limited. If you reject cookies, you may still use our site.
To learn more about cookies, web beacons and other data collection technology, visit www.allaboutcookies.org.
As is true of most websites, we stored log files with certain information. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically gathered log with other information we collect about you. We do this to improve the services we offer you, to improve marketing, analytics, or site functionality.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number or net banking details etc.) while filling order forms, you are redirected to the website of payment gateway, which has its own Privacy Policy and it shall be presumed that before completing the process of payment you have carefully gone through the Privacy Policy of the Payment Gateway. We do not receive any detail regarding your credit card, bank account, debit card etc. from the payment gateway or otherwise.
We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security.
We follow generally accepted industry standards to protect the personal information submitted to us, during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at support@autobackup.io. We cannot be held responsible for the theft, destruction, loss, damage or inadvertent disclosure of Personal Data or other data provided to Autobackup.
We keep your personal data only as long as we need it for legitimate business purposes and as permitted by applicable law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.When data is no longer needed, it will be destroyed in a secure manner.
We display testimonials of the satisfied customer with their personal information on our site in addition to other endorsements. With your approval, we may post your testimonial along with your name and/or company. If you want your testimonial to be removed in any case, please contact us at support@autobackup.io.
Our website, products and services are not directed or intended for use by minors under the age of 16. If we learn that we have received any information directly from a child under age 16 without his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Services.
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads.
To ensure and validate the information you shared with us, you may change/update personal information by accessing your account from the Autobackup’s portal. You may change/update your contact information such as name, company etc., except email ID and country. To change email ID, you are required to follow the process and provide necessary information as asked, by contacting our sales/support or billing staff or by raising a ticket from registered email ID only mentioning purpose. We don't permit the client to change the country. However, it is only possible when you are shifting your business to a different country and for that, you need to share all the required details asked by us.
The Services may include links to third-party websites and services that are not operated by us. When you click these links, you will be directed away from the Services. A link to a third-party website or service does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit a third-party website or service, you are subject to its privacy practices and policies, not ours. This Privacy Statement does not apply to any personal data that you provide to these other websites and services.
Our website offers publicly accessible blogs. You should be aware that any information you provide in these areas might be read, collected, and/or used by others who access them. To request removal of your personal information from our blog, contact us at support@autobackup.io. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We may update this privacy statement to reflect changes to our information practices. We encourage and advise you to periodically review this page for the latest information on our privacy practices. If any policy change limits the rights of the customers, can we send a mail to them notifying them?
Through SaaS, AutoBackup is easy to try before you purchase, with a simple UX that walks you through setup
Start a Free Trial Get a Quote